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OPUC ENCOURAGES CONSUMERS TO TAKE ACTION AS PUC’S MORATORIUM ON DISCONNECTIONS EXPIRES AFTER JUNE 18th

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On Friday, June 11, 2021, the Public Utility Commission of Texas (PUC) announced that the current moratorium on electricity service disconnections for nonpayment will end next Friday, June 18, 2021. On February 21, 2021, the PUC ordered a moratorium on electricity service disconnections for nonpayment to help residential and small commercial consumers during the aftermath […]

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Consumer Advice on Electric Bills & Rate Plans

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OPUC is actively assisting residential consumers who have received high electricity bills resulting from the winter storm power outages in February. OPUC strongly encourages you to review your electricity bill and rate plan and contact the agency if you need assistance. GRIDDY CUSTOMERS:Griddy customers should disable autopay, file a complaint at the Public Utility Commission […]

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OPUC Responds to Residential Consumer Concerns Over High Electricity Bills

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The Office of Public Utility Counsel (OPUC) is actively assisting residential and consumers who have received unusually high electricity bills resulting from the winter storm power outages in February. OPUC is committed to helping our state’s millions of residential consumers receive important information and access to available resources. REVIEW YOUR ELECTRICITY BILL AND RATE PLAN […]

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Compact with Texans

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The Office of Public Utility Counsel will provide high quality legal and technical services to residential and small business utility consumers, as a class, in cases and projects before the Public Utility Commission, State Office of Administrative Hearings and state and federal courts. We are committed to service and leadership that exemplifies the highest standard […]