About OPUC

The Office of Public Utility Counsel (OPUC) was created by the Texas Legislature in 1983 to represent the interests of residential and small commercial consumers, as a class, in utility proceedings in Texas. Pursuant to its current statutory mission, OPUC represents residential and small commercial consumers, as a class, in the electric, water, wastewater, and telecommunications utility industries in Texas.

OPUC primarily represents these consumers before the Public Utility Commission of Texas (PUCT), State Office of Administrative Hearings (SOAH), state courts and Electric Reliability Council of Texas (ERCOT).

In contested case proceedings at the PUCT and SOAH and appeals of PUCT decisions in state court, OPUC provides legal representation and technical expertise to represent, protect, and promote consumer interests, which includes ensuring that consumers pay just and reasonable utility rates. In rulemaking and policy projects at the PUCT, OPUC provides policy, regulatory, legal and technical expertise to represent, protect, and promote consumer interests, which includes ensuring adequate customer protection safeguards. At ERCOT, OPUC provides market policy advocacy and technical expertise to represent, protect, and promote consumer interests in the ERCOT governance and stakeholder processes.

In 2019, OPUC represented Texas consumers in 30 contested cases, 26 projects, and three appeals, resulting in approximately $180 million in utility bill savings. OPUC is strongly committed to providing high quality legal, regulatory, policy, and professional representation on behalf of our state’s millions of residential and small commercial consumers in the electric, water, wastewater, and telecommunications industries in Texas.

Residential and small commercial consumers are encouraged to contact our office if you need assistance. You may also find helpful information by following us on Facebook, LinkedIn , and Twitter.


Lori Cobos

Lori Cobos

Chief Executive & Public Counsel

Lori Cobos was appointed by Governor Greg Abbott as OPUC’s 10th Chief Executive and Public Counsel on March 22, 2019, confirmed by the Texas Senate on April 24, 2019, and sworn into office on May 3, 2019.

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OPUC Spotlight

OPUC has intervened in the case before the Public Utility Commission of Texas (PUCT) in which the City of Lubbock, acting by and through Lubbock Power & Light (LP&L) is requesting an annual Transmission Cost of Service (TCOS) of $45,005,314 and an annual wholesale transmission rate of $630.54 per megawatt (MW). LP&L is a municipally owned electric utility that serves over 107,000 retail electric customers, including Texas Tech University. OPUC will represent the residential and small commercial customers that will pay the wholesale transmission rates.

OPUC has intervened in the case before the Public Utility Commission of Texas (PUCT) in which Monarch Utilities I, L.P. is seeking authority for a revenue requirement increase of approximately $3.2 million or 9.80% for water, and approximately $0.6 million or 14.28% for wastewater.  Monarch Utilities I, L.P. is a Class A water utility serving 29,468 water connections and 4,278 wastewater connections of primarily residential customers.

The Public Utility Commission of Texas approved a settlement agreement and proposed order finding that Sun Jupiter Holdings, LLC’s purchase of El Paso Electric Company (EPE) is in the public interest. Through its consumer representation in the case, the Office of Public Utility Counsel helped obtain a rate credit of $21 million for EPE’s customers in Texas. On July 29, 2020, EPE announced that the acquisition officially closed. Starting with the August billing cycle, EPE’s Texas customers will begin to receive a rate credit on their electric bills for the next three years. El Paso Electric Company is a regional electric utility with over 400,000 retail and wholesale customers in West Texas and Southern New Mexico.

OPUC has intervened in the case before the Public Utility Commission of Texas (PUCT) in which Kendall West Utility, LLC is seeking authority for a revenue requirement increase of approximately $723,000 or 67%. Kendall West is a Class B water utility serving 1,091 meter equivalents of primarily residential customers in Kendall County, Texas.

The Office of Public Utility Counsel submitted its 2019 Annual Report as required by Section 13.063 of the Public Utility Regulatory Act. The report highlights our success in attaining nearly $180 million in current year bill savings for residential and small commercial consumers through representation in 30 contested case proceedings before the PUCT and three appeals in state court.